National Public Safety Telecommunicators Appreciation Week

(Brevard County, Fla.) - Many times, firefighters receive recognition for their selfless acts that save lives and property; however, there are many people working hard (and often unnoticed) to keep everyone safe.  

Ever year during the second week of April, the telecommunications personnel in the public safety community are honored.  The week-long event is a time to celebrate and thank those who dedicate their lives to serving the public.  

Public Safety Telecommunicators (or sometimes known as Dispatchers) are the first line of defense for public safety.  When a citizen makes that frightening call to 911, the Telecommunicator is the first voice that citizen hears.  Whether the emergency is an active shooter, a lifeless child, or someone's home on fire, dispatchers must stay strong.  They must offer strength, guidance and reassurance during a tragedy that could leave an entire community crippled with grief.  Even though they may be crying on the inside, they stand strong to help guide that citizen calling for help; they stand strong to reassure emergency personnel that their back-up is coming; they selflessly work nights, weekends, and holidays away from their loved ones to ensure our communities are safe.

So, next time you think about the police or fire departments, remember the Telecommunicators who work hard to keep us all safe.

Thank you for all the sacrifices made by our Dispatchers/Telecommunicators to create a better and safer world for the public.  Your commitment to your profession is greatly appreciated by the public safety community and the citizens you serve.

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By: Donald Slayman

      Public Information Officer

      Brevard County Professional Firefighters

      Email: Donald.Slayman@IAFF2969.com